DELIVERY & RETURNS
At Huddersfield Textiles we pride ourselves on our fast and efficient dispatch of orders, which is one of many factors that has enabled us to build and maintain a loyal, happy customer base.
With a 99.98% stock efficiency service we pride ourselves on the best customer service levels in the market.
If you have paid for your purchase(s) via credit or debit card, and this has been successfully processed, we will immediately dispatch your order. In the vast majority of cases, this means your order will be sent on either the day it is received or the next working day.
We deliver to the UK, Europe, and Internationally.
UK Orders are fulfilled by DHL.
International Orders are fulfilled by DHL.
Delivery costs are based on weight and delivery country and are calculated at the checkout.
For our full delivery policy, please see Section 5 of our Terms & Conditions.
We accept returns made within 14 days for cut lengths in an unused condition.
We accept returns made within 30 days for full pieces, where the goods have not been subjected to any form of cutting or amended processes.
For specific questions on returns, please contact us at firstname.lastname@example.org.
For our full returns policy, please see Section 6 of our Terms & Conditions.
All our cloth orders are cut to specific lengths. Therefore we can only issue a refund if an item is faulty. If an item is found to be faulty, a full refund or a replacement length will be given.